Ordering Food at a Happy Herbivore Self-Service Kiosk

Personas

1. Alex (Vegan): Looking for a high-protein, warm meal with a side and a drink.
2. Jordan (Vegetarian): Preferring a "lighter" handheld option but wants a custom dip and a caffeine boost.

The Order Flow

Step 1: The Main Meals

• Alex navigates to Lunch & Dinner and selects the Warm Teriyaki Tempeh Bowl (€11.00). ◦ System Check: Ensure the "VG" (Vegan) tag is clearly visible.
• Jordan navigates to Handhelds and selects the Avocado & Halloumi Toastie (€9.00). ◦ System Check: Ensure the "V" (Vegetarian) tag is distinct from "VG".

Step 2: Adding Sides & Up-selling

• Alex adds a side of Oven-Baked Sweet Potato Wedges (€4.50). ◦ Kiosk Trigger: The system should suggest the Avocado Lime Crema (€1.00) as a pairing. Alex accepts the suggestion.
• Jordan decides they want to try the Zucchini Fries (€4.50). ◦ Kiosk Trigger: The system should suggest Greek Yogurt Ranch (€1.00).
• Jordan rejects the ranch and manually navigates to Signature Dips to select Spicy Sriracha Mayo (€1.00) instead.

Step 3: Drinks

• Alex selects the Green Glow Smoothie (€3.50).
• Jordan selects the Iced Matcha Latte (€3.00).

Step 4: The "Change of Heart" (Testing Edit/Delete Functions)

• Jordan looks at the order summary and realizes the total calories are higher than planned. They remove the Zucchini Fries but keep the Sriracha Mayo (to dip their sandwich crusts in).
• Alex decides they are extra hungry and adds an order of Baked Falafel Bites (€5.00).

Order Summary (Final Checkout)